CentricallCentricall

Voice AI agents

Your AI voice agent, working 24/7.

Centricall AI builds custom AI voice agents and AI receptionists that handle inbound and outbound calls and bookings in real time, 24/7 — automating workflows, streamlining operations, and unlocking smarter decisions for your business.

Solutions for your business

Find the fix for your call problem

Each solution targets a specific problem costing you calls, time, or money, so you know at a glance which one fits.

Missed calls after hours

24/7 AI Receptionist

Your agent answers every inbound call, greets the caller, and books or routes them, even at 2am.

Leads going cold

Automated Follow-ups

Outbound reminders, follow-ups, and lead qualification run on their own, so no opportunity slips away.

Hours lost to data entry

CRM & Calendar Sync

Every call logs to your CRM and appointments book straight into your calendar, with zero manual work.

No visibility into calls

Recording & Sentiment

Recordings, transcripts, and live sentiment on every call, so you always know what's really happening.

Rising cost per call

Scale without hiring

Handle more volume without adding headcount, the agent absorbs spikes and after-hours load, tuned to stay sharp as you grow.

Call examples

See what’s possible

Real calls your agent can handle, from inbound reception to outbound follow-ups, filtered by the job they do.

Sales

Inbound Lead Call

Trigger

Customer calls in

  1. 1Greet & identify need
  2. 2Qualify & answer
  3. 3Book or route

Leads captured 24/7

No more voicemail

Support

Support Reception

Trigger

Inbound support call

  1. 1Verify the caller
  2. 2Resolve or triage
  3. 3Log to CRM

Faster resolution

Every call logged

Finance

Payment Reminder

Trigger

Overdue invoice

  1. 1Place outbound call
  2. 2Confirm or collect
  3. 3Update the record

Fewer late payments

Hands-off follow-up

Sales

Appointment Reminder

Trigger

Upcoming booking

  1. 1Call the customer
  2. 2Confirm or reschedule
  3. 3Sync the calendar

Fewer no-shows

Calendar stays clean

Support

After-Hours Answering

Trigger

Call after hours

  1. 1Answer instantly
  2. 2Handle or take details
  3. 3Notify the team

24/7 coverage

Nothing missed overnight

Support

FAQ & Routing

Trigger

Common question

  1. 1Understand intent
  2. 2Answer from knowledge
  3. 3Escalate if unsure

Instant answers

Fewer transfers

How it works

A process built for results

Clear milestones, constant communication, and zero surprises. Here’s how we get from idea to impact.

Step 01

Discovery & Success Criteria

We map your call flows, tools, and goals, and define what a great call sounds like.

01
Step 02

Build the Agent + Connect Data

We craft the scripts and voice, then connect your CRM, calendar, and systems with scoped access.

02
Step 03

Test + Simulate + Review

We run simulated calls, refine the responses, and review security before anything goes live.

03
Step 04

Launch + Monitor + Iterate

We go live with monitoring in place, then tune the agent based on real calls.

04

Industries

Built for your industry

We tailor to your sector’s data, tooling, and compliance needs.

Healthcare

Healthcare

Patient calls answered around the clock, booking, intake, and after-hours triage, compliance-minded throughout.

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Ecommerce

Ecommerce

Order status, returns, and COD confirmations handled on the phone, 24/7, with no hold queue.

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Real Estate

Real Estate

Every lead call answered the moment it lands, qualified, booked for a showing, and followed up.

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Legal Firms

Legal Firms

Prospective-client calls qualified and booked, existing clients routed, so billable work stays uninterrupted.

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Finance

Finance

Account questions, appointment booking, and payment reminders handled by phone, compliance-minded throughout.

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*We tailor every solution to your specific data requirements and compliance needs.

Proof & reliability

Proven results

Real outcomes from real call volume, more calls answered, more appointments booked, fewer leads lost.

01

Never Miss a Service Call

Case StudyHome Services

41%more booked jobs

AI receptionist answering 24/7.

Problem

An HVAC and plumbing company lost emergency jobs every night, after-hours and overflow calls hit voicemail and most callers hung up and dialed the next contractor.

Approach:

Deployed an inbound voice agent that answers on the first ring, captures the job details, prices common visits, and books the dispatch slot straight into the scheduling tool.

Outcome:

Emergency leads captured around the clock and a 41% lift in booked jobs, without adding a night dispatcher.

02

Turn Listing Inquiries Into Showings

Case StudyReal Estate

2.4xmore showings booked

Instant response to every listing call.

Problem

A brokerage's agents were in showings all day, so inbound buyers and renters went to voicemail, and hot leads were gone before anyone called back.

Approach:

Set up a voice agent that answers every listing inquiry instantly, qualifies budget and timeline, and books the showing into the agent's calendar with the property details attached.

Outcome:

Speed-to-lead dropped from hours to seconds, more than doubling showings booked and keeping agents focused on closing.

03

Cut No-Shows at the Clinic

Case StudyHealthcare

31%fewer no-shows

Automated reminder & reschedule calls.

Problem

A multi-location clinic was losing revenue to no-shows, and front-desk staff couldn't keep up with manual reminder calls or the flood of inbound scheduling requests.

Approach:

Added outbound voice calls that confirm, remind, and reschedule appointments, plus an inbound agent that books and triages routine requests, every result synced to the EHR.

Outcome:

31% fewer no-shows, fuller schedules, and front-desk staff freed from the phones to focus on patients in the room.

04

Faster Collections, Fewer Drop-offs

Case StudyFinance

28%faster collections

Compliant outbound payment reminders.

Problem

A lender's collections and loan-servicing teams couldn't make enough outreach calls, so payment reminders slipped and applicants abandoned half-finished applications.

Approach:

Deployed a compliant voice agent that places payment reminders, answers balance and status questions after identity verification, and follows up on stalled applications, logging every call to the CRM.

Outcome:

28% faster collections and more applications completed, with a full audit trail on every regulated conversation.

What clients say

“Centricall's agent answers every call now, even at 2am. We stopped losing leads to voicemail overnight.”

Prakash Raj

Founder, Citiair

“Setup was fast and the voice is genuinely natural, most callers don't realize they're talking to AI.”

Jack Thompson

Chief Operating Officer

“It books straight into our calendar and logs every call to the CRM. No more manual notes after the fact.”

Charlotte Bennett

Chief Technology Officer

“Centricall picks up every inbound call and books meetings straight into our calendar. Our sales pipeline has never been fuller.”

Marichamy Alwarsamy

VP of Sales, Growthlabs

Our stack

OpenAIHubSpotTwilioGeminiVercel

Get in touch

Let’s build your voice agent

Book a discovery call and we’ll map the calls your agent should handle, no pressure, no jargon.

  • Map the inbound and outbound calls to automate
  • Review your phone setup, CRM, and calendar
  • Get a ballpark timeline and go-live plan
info@centricallai.com

Schedule a discovery call

Tell us a bit about your systems and goals.We’ll follow up with the next steps.

We’ll only use your info to respond to your inquiry.

FAQ

Common questions

Everything you need to know before we start working together.

Most agents go live in days, not months. We start with one focused use case (like inbound reception), prove it on real calls, then expand to outbound and more workflows.

Yes. We use natural, low-latency voices and scripts tuned to how your business talks, so most callers don't realize they're speaking with AI. You control the voice, tone, and personality.

Both. The same agent answers incoming calls and places outbound calls such as appointment reminders, follow-ups, and lead qualification, all logged and measurable.

Yes. The agent reads and writes to tools like HubSpot, Salesforce, and Go High Level in real time, creating contacts, logging calls, and booking appointments straight into your calendar.

The agent detects when a caller needs a person and warm-transfers to the right team, with the context of the conversation, so nothing gets lost in the handoff.

Every call is recorded and transcribed with scoped, least-privilege access to your systems. We encrypt data in transit and keep you in control, so you can revoke access at any time.

Pricing is simple and usage-based. You pick a monthly plan (Starter, Growth, or Professional) with a block of included call minutes, and only pay overage if you go beyond it. Plans scale as your call volume grows.

Yes. The agent detects the caller's language and responds fluently, switching naturally mid-call, so you can serve more customers without staffing a multilingual team.

Yes. We route your current number to the agent, so callers reach the same line they always have, with no change on their end.

The agent answers every call, day or night, and handles many at once, so nights, weekends, and volume spikes never hit a busy signal or voicemail.

Full control. You shape the scripts, tone, and guardrails so the agent stays on brand and on policy, and we update its answers as your business changes.

That's exactly what the discovery call is for. We map the calls you handle today, find the highest-impact ones to automate first, and plan your go-live before any build starts.

Book a discovery call

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