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A Voice Agent for Home Services Teams

A voice agent that books work while your crews are on the job, taking job intake, scheduling and dispatching, capturing quote requests, and triaging emergency calls 24/7.

Home Services workspace

The challenge

Where teams get stuck

Home Services teams lose calls to busy lines, after-hours gaps, and voicemail no one returns. Every missed call is a booking, a lead, or a customer left waiting.

We deploy a voice agent that answers every call, books and routes in real time, and syncs straight into the systems you already run.

  • Calls come in while techs are on jobs
  • A missed call goes straight to a competitor
  • Emergency calls arrive after hours
  • Quote requests need fast follow-up
  • Dispatch and scheduling is a moving target

What your agent does

Calls your agent handles

Intake

Job Intake & Scheduling

The agent captures the job details, books the appointment, and slots it into the crew's schedule, no missed calls.

  • Captures job details on the call
  • Books and dispatches appointments

Quotes

Quote Requests

Callers requesting quotes are captured with the details your team needs and a prompt follow-up scheduled.

  • Logs quote requests
  • Schedules fast follow-up

Emergencies

Emergency Triage

Urgent calls are triaged around the clock and routed to on-call crews so emergencies never hit voicemail.

  • 24/7 emergency triage
  • Routes to on-call techs

Use cases

See what’s possible

Intake

Job Booking

Trigger
Inbound service call
Action
Capture + book + dispatch

More jobs on the board

Quotes

Quote Request

Trigger
Pricing call
Action
Capture + schedule follow-up

No lead left waiting

Emergency

After-Hours Triage

Trigger
Urgent call
Action
Triage + route on-call

Emergencies reach a tech

Outcomes you can expect

What changes on your phones

More calls answered, more booked, fewer lost. For home services teams, the difference shows up where it matters most: on your phones.

More jobs booked

every call captured and dispatched while crews are on the job

24/7 emergency triage

urgent calls routed to on-call techs, never to voicemail

“A call answered on the first ring is the simplest way to win the business, and the easiest one to miss.”
The Centricall view
Inbound call answering
Outbound call campaigns
Live appointment booking
Smart call routing & escalation
CRM and calendar sync
Call transcripts & summaries

Connect with our experts

Let’s map your calls

We’ll map the calls your home services team handles and pinpoint where a voice agent books the most business.

Book a discovery call